Community Service Officer
To qualify for a Civilian position, you must meet the minimum requirements of the position and successfully complete all of the phases of the selection process. The phases of the selection process include the following:
Step One: Online Application
In order to be considered for a position with the Ontario Police Department, applicants must submit an online application in response to current job opportunity listed on the City’s website at www.ontarioca.gov/employment. If a position is not listed on the current job opportunity page, the City is not accepting employment applications for the position at this time. Please refer to the Hiring Process page for additional information regarding the City’s application process.
You may receive automated notifications via email regarding future employment opportunities with the Ontario Police Department by submitting a Job Interest Card. To complete the card, select “law enforcement” from the list of available categories and provide your personal information at the bottom of the page. If a position opens with the City of Ontario’s Police Department during the next 12 months, you will receive an email announcing that a related position has opened for recruitment. The email will be your notification that the City is accepting applications for a law enforcement related position. To be considered for the position you must submit an online application by the closing date and time listed on the job opportunity announcement. Please note the City reserves the right to limit the number of applications received.
Applications received in response to a current job opportunity are screened to determine if the applicant meets the minimum requirements of the position. If the minimum requirements are met the applicant is invited to continue participating in the selection process.
Step Two: Selection Process
Depending on the position you have applied for, the screening process may include one or more of the following:
- Application Review and Evaluation
- Performance Test
- Written Test
- Oral Interview
Step Three: Background Investigation and Administrative Interviews
You begin the background investigation by completing the Personal History Questionnaire. On this form, you must provide the Department with a detailed summary of your educational, employment, financial, legal, and related histories. The following list describes some areas that are covered in the investigation:
|•||Your relatives, references, and acquaintances are asked to comment on your suitability for a career in law enforcement.|
|•||The information supplied regarding your educational history is examined and verified.|
|•||You must list a history of your residences.|
|•||Your work history and experience are examined with regard to your dependability, relationships with fellow workers, trustworthiness, and general job performance.|
|•||Military service records are subject to verification.|
|•||The background investigation considers your management of personal finances (however, being in debt does not automatically disqualify you).|
|•||Your criminal, driving, and insurance records are evaluated. Felony convictions will be grounds for disqualification from the selection process.|
|•||If you have a history of recent or prolonged use of illegal controlled substances (i.e., Cocaine, Methamphetamine, Marijuana, etc.), you may be dismissed from the process.|
IMPORTANT! The background investigation is very thorough and time-consuming for both the applicant and the Department. If you have any concerns or questions about events in your past, the Ontario Police Department suggests that you consult with a Department Background Investigator at (909) 395-2820.
The information provided in your Personal History Questionnaire is verified in a polygraph (lie detector) test. Your fingerprints are also taken by the Department at this time.
During the background investigation process you will participate in Administrative Interviews with Department personnel including the Chief of Police.
Step Four: Conditional Job Offer
Following the successful completion of all prior steps candidates may be made a conditional job offer. Job offers are conditional upon the successful completion of a pre-employment physical examination.